Returns & Refund

Return & Refund Policy – HannunMantra.com

At HannunMantra, your satisfaction is our top priority. If for any reason you are not satisfied with your purchase, you can easily return the product within our guidelines. Please review the details of our return and refund process.

1. Return Eligibility

We accept returns under the following conditions:

• Items must be returned within 7 days from the date of delivery.
• The product must be in unused, undamaged, and original condition, with all original packaging intact.
• Return is only applicable for products that are damaged or different from what was ordered.
• Non-returnable items include personalized products, clearance sale items, and promotional giveaways.

2. Return Process

• To initiate a return, please email us at info@hannunmantra.com with your order number, a description of the issue, and supporting photos of the product (if applicable).
• Upon receiving your request, we will review the details and provide instructions on how to return the item.
• Once the product is received and inspected, we will notify you via email regarding the status of your return.

3. Return Shipping Costs

• For damaged or incorrect items: We will cover the return shipping cost.
• For other returns (where customers change their mind or no longer want the product), customers will bear the shipping cost for returning the product.

4. Refund Policy

• Refunds will be processed within 5-7 business days after we receive and inspect the returned item.
• Refunds will be made to the original payment method used for the purchase.
• If you do not receive your refund within the specified time, please contact us at info@hannunmantra.com.

5. Exchanges

• We currently do not offer product exchanges. If you need a different item, you may return the original product (if eligible) and place a new order.

6. Cancellations

• Orders can be canceled within 24 hours of placement by contacting us at info@hannunmantra.com. Once the order is shipped, cancellations will not be accepted.

7. Defective or Incorrect Products

If you receive a defective or incorrect product, please contact us immediately. You will be eligible for a full refund or a free replacement, including shipping costs, upon verification of the issue.

For questions or concerns about returns, feel free to contact us at:

• Email: info@hannunmantra.com
• Phone: 6303312178